How to file a claim

Filing a claim is easy. Our claim process in seamless.

Find a repair shop

Visit RepairPal to find and book a nearby appointment. Can’t find a service center near you? Take your vehicle to any ASE-certified center.


Once you are at the repair shop, tell them you have® coverage. The repair facility will contact the administrator’s claims office with a diagnosis and repair estimate for approval.

We pay
the bill

When your repairs are done, you pay your deductible and any noncovered items and we pay the rest! No need for reimbursement.

Get back on the road

Once done you can drive away with peace of mind that your repair is complete and as long as you have® , you are covered if and when the next repair is needed.

Simply stated… you’re covered!

Give us a call today to file a claim and be back on the road in no time!

Mon – Fri
6:00am – 5:00pm PT

Schedule repairs online with RepairPal® has partnered with RepairPal Certified shops to get you back on the road quickly. RepairPal’s Certified shops will fix your vehicle at a fair price, and will guarantee their work with a local warranty.

Did you know

As an® customer, when you file your approved claim through RepairPal we’ll cover $100 of your deductible!

Have a pre-existing condition?® does not cover repairs made to the vehicle that are required due to a condition that existed prior to the purchase or transfer of your agreement.

We need holidays, too. But don’t worry, we’ve still got you covered.

Partial staff keeps things moving on MLK and Presidents’ Day.

New Year’s Day

Martin Luther King, Jr. Day

Presidents Day

Memorial Day

Independence Day

Labor Day


Day after Thanksgiving

Christmas Eve

Christmas Day

If you experience an emergency repair when our office is closed, you’ve got time — simply file by the next business day! Learn more about emergency repairs.