How to file a claim
Filing a claim is easy. Our claim process in seamless.
Find a repair shop
Visit RepairPal to find and book a nearby appointment. Can’t find a service center near you? Take your vehicle to any ASE-certified center.
Get
Approval
Once you are at the repair shop, tell them you have olive® coverage. The repair facility will contact the administrator’s claims office with a diagnosis and repair estimate for approval.
We pay
the bill
When your repairs are done, you pay your deductible and any noncovered items and we pay the rest! No need for reimbursement.
Get back on the road
Once done you can drive away with peace of mind that your repair is complete and as long as you have olive® , you are covered if and when the next repair is needed.
Simply stated… you’re covered!
Give us a call today to file a claim and be back on the road in no time!
800-773-9980
Mon – Fri
7:00am – 4:00pm PT
Are you an Uproar.car customer?
Reach the claims department at 888-941-3555
Mon – Fri
8:00am – 5:00pm CT
Sat
10:00am – 2:00pm CT
Filing a claim is as easy as…
Find a repair shop
If your car breaks down, find a certified repair shop to diagnose the problem. Call our claims department at 1-888-941-3555 for approval before the repair shop begins working on the repairs.
Get approval
After the diagnosis, the repair shop must call the claims department for approval.
We pay the bill
After the repair shop receives approval, you pay your deductible and we pay the remainder to the repair shop directly.
Schedule repairs online with RepairPal
olive.com® has partnered with RepairPal Certified shops to get you back on the road quickly. RepairPal’s Certified shops will fix your vehicle at a fair price, and will guarantee their work with a local warranty.
Did you know
Did you knowAs an olive.com® customer, when you file your approved claim through RepairPal we’ll cover $100 of your deductible!
Have a pre-existing condition?
olive.com® does not cover repairs made to the vehicle that are required due to a condition that existed prior to the purchase or transfer of your agreement.
We need holidays, too. But don’t worry, we’ve still got you covered.
Partial staff keeps things moving on MLK and Presidents’ Day.
New Year’s Day
Martin Luther King, Jr. Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas Day
If you experience an emergency repair when our office is closed, you’ve got time — simply file by the next business day! Learn more about emergency repairs.
